Privacy Policy

Effective Date: NOVEMBER 15th, 2024

QUALITY LOGISTICS VA LLC (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and the rights you have regarding your data.

1. Information We Collect

We may collect the following types of information from you when you interact with our Website or services:

1.1 Personal Information

• • Identity Data: Name, email address, phone number, company name, and other details you provide.

• • Account Details: Username, password, or other credentials used to access our services.

• • Communication Data: Details of your inquiries, feedback, or other communications with us.

1.2 Usage Data

• • Technical Data: IP address, browser type, operating system, device type, and settings.

• • Interaction Data: Pages viewed, time spent on the Website, links clicked, and navigation patterns.

• • Cookies and Tracking: Data collected via cookies, pixel tags, and other tracking technologies.

1.3 SMS Data

• • Message Content: The content of SMS messages sent to and received from us.

• • Contact Details: Your phone number and associated metadata (e.g., date and time of communication).

2. How We Use Your Information

We process your personal information for the following purposes:

2.1 Service Delivery and Improvement

• • To provide, personalize, and improve our products and services.

• • To analyze usage patterns and improve the functionality and performance of our Website.

2.2 Customer Support

• • To respond to inquiries, resolve issues, and provide technical support.

• • To send important service-related notices and updates.

2.3 Communication

• • To send notifications, and updates via email, SMS, or other means (with your consent where required).

• • To deliver tailored content based on your preferences and usage behavior.

2.4 Security and Compliance

• • To safeguard our Website, data, and users from unauthorized access and malicious activity.

• • To comply with legal requirements, enforce our policies, and resolve disputes.

3. Terms of Service for SMS Communications and Consent for SMS Communications.

You agree to receive text messages related to Account Information, Customer Service, Promotional Material and Employment Information from Quality Logistics VA LLC. You may reply STOP to opt-out at any time. Reply HELP for help or call us at +1 (571) 677-2777 for assistance; Message and data rates may apply. Message frequency will vary

• Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing or any other purpose.

• Mobile opt in, SMS consent or number for the purpose of SMS are not shared with any third parties or affiliates for marketing or any other purpose.

Types of SMS communications: If you have consented to receive text messages from QUALITY LOGISTICS VA LLC, you may receive text messages related to below examples:

• Send alerts, reminders, or important updates regarding your account or services.
• Share promotional content or special offers, where permitted by law.
• Customer and guests, updates regarding your orders, deliveries, or other relevant information.
• Job applicants, information about your application status, onboarding materials, or other employment-related updates.

• Message and data rates may apply
• You can opt-out at any time by texting “STOP”
• For assistance, text “HELP” or visit our Privacy Policy page at Privacy Policy – Quality Logistics

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only under the following circumstances:

4.1 Service Providers

With third-party vendors who assist us in providing services (e.g., hosting providers, analytics services, or customer support tools).

4.2 Legal Obligations

To comply with applicable laws, regulations, or legal processes.

4.3 Protection of Rights

To enforce our terms of use, protect our operations, or safeguard the rights, property, or safety of QUALITY LOGISTICS VA LLC, our users, or others.

5. Data Security

We employ robust technical, administrative, and organizational measures to protect your personal information, including:

• • Encryption for data transmission.

• • Access control to limit unauthorized access.

• • Regular system monitoring and vulnerability assessments.

While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Data Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

6.1 Access and Portability

Request a copy of your personal data and, where feasible, transfer it to another service provider.

6.2 Correction

Request corrections to inaccurate or incomplete personal information.

6.3 Deletion

Request deletion of your data, subject to any legal or contractual obligations.

6.4 Objection and Restriction

Object to or request the restriction of certain data processing activities.

6.5 Communication Preferences

Opt-out of receiving promotional messages or other communications.

Exercising Your Rights: To exercise your rights, contact us at admin@qualitylogistics.net or via mail at the address listed below.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience.

• • Essential Cookies: Required for core functionalities.

• • Performance Cookies: Help us understand user behavior and improve our services.

• • Advertising Cookies: Deliver targeted ads and track the effectiveness of our campaigns.

You can manage cookie preferences through your browser settings or our Website’s cookie management tool.

8. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations. Significant changes will be communicated through our Website or other direct communication methods. The updated policy will include a revised “Effective Date.”

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

QUALITY LOGISTICS VA LLC 
11851 Monument Dr, 261
Fairfax, VA 22030
Email: admin@qualitylogistics.net
Phone: +1 (571) 677-2777

Last Updated: March 25th, 2025.